ONLINE-DISPUT-RESOLUTION

In case of dispute, we participate in a conciliation procedure before a state recognized arbitration board. Our e-mail for consumer complaints is: rubbershopnet (---at---) t-online.de. After complaining you will receive a form in text form to your postal address.

EU PLATFORM FOR ONLINE DISPUTE RESOLUTION

The EU Commission provides a platform for out-of-court settlement. This gives consumers the opportunity to settle disputes related to their online ordering, initially out of court. The dispute resolution platform can be found here:

http://ec.europa.eu/consumers/odr/

Status: 17.03.2018